encoway - data protection

The entity responsible for data processing in connection with our website is:

encoway GmbH
Buschhöhe 2
D-28357 Bremen

The data protection officer can be reached by email at dataprivacy@lenze.com and by post at Lenze SE, Hans-Lenze-Straße 1, D-31855 Aerzen.

For encoway, it is especially important to ensure the maximum possible protection for your personal data. Our web activities in all the countries where we maintain websites are therefore in accordance with the respective laws on data protection and data security.

Below, we will explain what information we collect and what we do with it.

Personal data

We do not collect any personal data via our websites without your consent. You alone decide whether or not you want us to disclose this data, for example as part of a registration, a download or similar. Your personal data will be used, for example, to respond to your inquiry, process your order or provide you with access to specific information or offers. In order to maintain customer relations it may also be useful for us to store and process your personal data.

We will of course respect your wishes if you do not want to provide us with your personal data to support our customer relationship, in particular for direct marketing or market research. We will not sell your personal data.

When you enter data in forms, you do so voluntarily. The consent to the collection, storage and processing of your data can be revoked. The revocation does not affect the lawfulness of the data processing up to the time of the revocation.

Use of HubSpot

We use HubSpot for our online marketing activities. This is an integrated software solution that covers various aspects of our online marketing.

These include:

  • Email marketing (newsletters and automated mailings, for example for providing downloads)
  • Social media publishing & reporting
  • Reporting (e.g. traffic sources, accesses etc.)
  • Contact management (e.g. user segmentation & CRM)
  • Landing pages and contact forms

Our sign-up service allows visitors to our website to learn more about our company, download content, and provide their contact information and other demographic information.

We use your personal data collected in the context of online marketing, in particular the areas of interest indicated, in order to provide you with personalised product and service offers. By providing us with your name, you enable us to address you personally and simplify the management of your data. Your address data, in particular your postcode, enables us to provide you with regionally tailored offers.

Furthermore, we constantly strive to improve our offering. This also includes the evaluation of the newsletters we send, for example whether the communicated email address is actually accessible, which newsletters are opened, which links are clicked within the newsletter, and whether a response ((automatic) reply, error message, etc.) has been generated.

This information and the contents of our website are stored on servers of our software partner HubSpot. They can be used by us to get in contact with visitors to our website and to determine which services of our company are of interest to them.

All the information we collect is subject to this data protection statement. We use all the information collected exclusively to optimise our marketing.
HubSpot is a software company from the USA with a branch office in Berlin.

Contact:

HubSpot
Unter den Linden 26
10117 Berlin

Telephone: +49 30 56796549

HubSpot is certified under the terms of the “EU - U.S. Privacy Shield Framework” and is subject to the TRUSTe 's Privacy Seal and the “U.S. - Swiss Safe Harbor” Framework.

You can revoke your consent (use of your email address, use of your personal data) at any time. The revocation does not affect the lawfulness of the data processing up to the time of the revocation. Please use the unsubscribe page. You will also find instructions on how to unsubscribe in the footer of every newsletter.

The data processing will be carried out in accordance with Art. 6 (1) lit. a) GDPR.

Use of cookies

We use cookies to improve our online offerings. Cookies are small text files that are stored on the user's computer and are read out when you revisit our website. Cookies allow us, for example, to tailor a website to your interests or store your data so you do not have to enter it every time you visit the website.

You can, however, also view our website without cookies. Most browsers accept cookies automatically. If you do not want us to recognise your computer, please configure your internet browser to delete cookies from your computer hard drive, to block all cookies, or to warn you before a cookie is stored.

Google Analytics

We use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google uses cookies. The information generated by the cookie about the usage of the online offering by the users is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the usage of our online offering by the users, to compile reports on the activities within this online offering and to provide us with other services relating to the usage of this online offering and internet usage. Here, pseudonym-based usage profiles of the users can be created from the processed data.

This website uses the Google Analytics reports on demographic characteristics, which use Google's interest-related advertising data and third-party visitor data (such as age, gender, and interests). This data cannot be attributed to any specific person and can be disabled at any time via the display settings.

We only use Google Analytics with activated IP anonymisation. This means that the IP address of the users will be truncated by Google within the member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. The IP address transmitted by the user's browser will not be merged with other data held by Google.

The data processing is carried out in accordance with section 15 of the German Telemedia Act (TMG) and Art. 6 (1) lit. f) GDPR in order to optimise our website offering. encoway has predominant legal and economic interests in this optimisation of the offer and the use of the website also for advertising purposes. This requires the use of cookies.

Preventing Google Analytics from collecting data

Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection and processing of data generated by the cookie and relating to their usage of the online offering by downloading and installing the browser plugin.

Additional information on data usage for advertising purposes by Google as well as possible settings and objection procedures can be found on Google's websites: “How Google uses data when you use our partners’ sites or apps”, “Usage of data for advertising purposes”, “Control the information Google uses to show you ads” and “Determine what ads Google can show you”.

Social media plug-ins

Twitter plug-in

This website uses plug-ins from the social network Twitter, which is operated by Twitter Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA.

When you visit pages of our website with these plug-ins, you will be connected to the Twitter servers and the plug-in will be sent directly to your browser and embedded into the website. The Twitter server will thus receive the information that you have accessed the corresponding page. If you are currently logged in as a member of Twitter, Twitter will assign this information to your personal user account. If you use the plug-in features (for example clicking the “Tweet” button, or submitting a comment) this information will also be assigned to your Twitter account. This can only be prevented by logging out of Twitter before using the plug-in.

You can find further information on the collection and use of data by Twitter and about your rights and options to protect your personal information in the Twitter Privacy Policy: http://twitter.com/privacy.

To prevent Twitter from collecting data, you can log out of Twitter prior to visiting our pages or activate the “Do not Track” function in your browser, or switch off the use of Java scripts, or block scripts from being run by the twitter.com domain.

Facebook plug-in

This website uses social plug-ins from the social network Facebook. The operator is Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The Facebook button on our website is recognisable by the white “f “ on a blue tile or by the “ thumbs up” symbol.

When you click on this button, data is transmitted to the corresponding social network. This includes the date and time of the visit to the website, the internet address or URL at which the visitor is located, as well as technical data on the IP address, the browser used and the operating system used by the visitor, plus the user identification number if the visitor to Facebook is logged in. In this case, Facebook can assign the visit to your Facebook account.

By clicking on this button, you consent to the transmission of this data to the corresponding social network. For information on the data collection and usage, please refer to the Facebook data usage guidelines: https://www.facebook.com/about/privacy.

Xing plug-in

This website uses plug-ins from the social network “Xing”, which is operated by XING AG, Gänsemarkt 43, 20354 Hamburg. When you visit pages of our website that contain these plug-ins, your browser creates a direct link to the Xing servers. The content of the plugin is transmitted by Xing directly to your browser and embedded into the website.

By embedding the plug-ins, Xing receives the information that you have accessed the corresponding page. If you are currently logged in to Xing, Xing can assign the visit to your Xing account. The purpose and scope of the data collection and the further processing and use of the data by Xing as well as your rights and settings options for the protection of your privacy, please refer to the Xing privacy policy: http://www.xing.com/privacy.

LinkedIn plug-in

This site uses features of the network LinkedIn. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Whenever one of our pages containing LinkedIn features is accessed, a link is created to the LinkedIn servers. LinkedIn is notified that you have visited our website with your IP address. If you click on the LinkedIn “Recommend button” and are logged into your LinkedIn account, it is possible for LinkedIn to associate your visit to our website with you and your user account. We would like to point out that, as the provider of the site, we are not informed about the content of the data transmitted or its use by LinkedIn.

For further information on this please see LinkedIn’s privacy policy at https://www.linkedin.com/legal/privacy-policy.

Google Plus plug-in

This website uses social plug-ins from the social network Google. The operator is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The Google button is marked with the addition / logo “+1”. When you click on this button, data is transmitted to the corresponding social network. This includes the date and time of the visit to the website, the internet address or URL at which the visitor is located as well as technical data on the IP address, the browser used and the operating system used by the visitor, plus the user identification number if the visitor is logged in to Google. In this case, Google can assign the visit to your Google Account.

By clicking on this button, you consent to the transmission of this data to the corresponding social network. For information on the use and collection of data, please see the Google privacy policy: https://policies.google.com/privacy.

Security

encoway takes precautions to protect your personal data against loss, destruction, falsification, manipulation, unauthorised access and unauthorised disclosure.

Protection of children and minors

Persons under the age of 18 should not divulge any personal data to us without the consent of a parent or guardian. We do not request any personal data from children or young persons. We do not knowingly collect any such data or pass it on to third parties.

Questions, information and comments on data protection

In the course of the further development of the internet, we will also continually update the information we provide regarding data protection. We will announce any changes in good time on this website. You should therefore visit this site regularly to keep up-to-date on our latest data protection information.

If you have any questions regarding the processing of your personal data or if you have any ideas, suggestions or comments relating to data protection, please contact the data protection officer at encoway GmbH in Germany:

Lenze SE
Data Protection Officer
Postbox 10 13 52, D-31763 Hameln
Hans-Lenze-Straße 1, D-31855 Aerzen      

Telephone: +49 5154 82-0
Fax: +49 5154 82-2800
Email: dataprivacy@lenze.com

You may request information at any time as to whether we have stored personal data about you and what data is involved.

If your personal data is processed, you are affected within the meaning of the GDPR and you have the following rights vis-à-vis the person responsible:

  • Right to information: You may ask the person responsible for confirmation of whether personal data concerning you is processed by us, for what purpose and for what duration, what categories of data are involved and to which recipients or categories of recipients this data is disclosed.
  • Right to rectification, completion and restriction: You may request the rectification or completion of any inaccurate or incomplete data concerning you. You are also entitled to restrict processing, especially in the case of statutory retention requirements.
  • Right to erasure: You may request the erasure of data concerning you, especially when you have withdrawn your consent.
  • Right to data portability: You have the right to request the provision of your personal data in a machine-readable format.
  • Right to object, right of revocation and right to complain: You may fundamentally object to the processing of your personal data and revoke your consent. You have the right to complain to a supervisory authority.