IT Security
Cyber security is part of a sustainable corporate strategy. Security incidents can have a significant impact on business processes. In addition, it is also important for your customers that continuous operation on the one hand and data protection on the other are always ensured. As part of the Lenze Group, we at encoway place a special emphasis on the topic and would like to give you a little insight into our guidelines.
- We have implemented cyber security processes based on international standards such as ISO 27001.
- With our security guideline, we have defined a uniform global standard for IT security throughout the Lenze Group.
- We work with external cyber security experts to review processes and identify vulnerabilities.
- All employees are appropriately trained and sensitised on these issues.
The Lenze Group makes considerable efforts to ensure IT security and thus also to protect our customers. It is our policy not to publish details of these protective measures. Should you as a customer require further information, we look forward to hearing from you by e-mail.
IP protection rights
Not only IT security is an important issue for you and your customers. International property rights may not be infringed by software under any circumstances. Otherwise, it can be extremely expensive and time-consuming for software users. Damages often amount to several million euros. If the IP rights violations are not settled with the software provider, the software user is often left to bear the costs. After all, the software user has the burden of proof.
With encoway, you have a partner at your side who is aware of this fact and is positioned accordingly: In cooperation with our parent company Lenze, we follow established and professional processes to manage this risk. In regular screenings, existing and newly applied for industrial property rights (e.g. patents) are examined by experts from product management. In the case of “Findings”, clarification processes are actively initiated and, in addition, a defense of the company’s own property rights is undertaken in the case of inappropriate applications. This way you are always on the safe side.
Our ISO/IEC 27001:2022 certification – your advantage of trust
As part of our consistent security strategy, we have received ISO/IEC 27001:2022 certification, the internationally recognised standard for information security. Encoway acquired this certification in the course of a joint audit with the Lenze Group. It is important to emphasise that encoway has been pursuing a consistent security strategy for many years. The certification is therefore not a new development, but the official confirmation of an established standard.
Our software is business-critical for many of our customers. It is deeply integrated into their processes, which is precisely why we at encoway have always focussed on maximum reliability and security. This attitude has long characterised our work, regardless of regulatory requirements.
As part of the Lenze Group, we have been benefiting from its comprehensive understanding of security and high level of investment in information security for 25 years, long before legal requirements such as NIS-2 or the Cyber Resilience Act (CRA) came into force.
- Systematically identify and minimise risks
- Continuously improve safety measures
- Actively living data protection and compliance
- Securely master modern challenges such as cloud use and remote work
- Regularly train employees on security awareness and data protection
- effectively support regulatory requirements such as the EU NIS 2 Directive
We draw on the many years of experience and established certifications of the Lenze Group, including in the areas of quality management (QM), business continuity management (BCM), IT and the environment. The fact that encoway is part of these structures brings clear advantages. But the responsibility for implementation lies with us. Our customers benefit directly from this.
The certification is regarded as objective proof of our structured and trustworthy implementation of IT security. Both internally and in our dealings with our customers, partners and service providers. It is an expression of our long-standing security culture and a clear signal: information security is not an isolated project at encoway, but an integral part of our corporate DNA long before certification.
Our new awards – your additional advantage of trust
To emphasise our high standards in terms of quality, security and transparency even more clearly, we have received three important awards. These seals stand for tested processes, reliable software and the highest security standards. They are further assignment that with encoway you are relying on a partner who takes responsibility and lives quality.
ISO/IEC 27001
This internationally recognised standard certifies our comprehensive information security (ISO/IEC 27001). It guarantees that we continuously improve processes, minimise risks and actively practise data protection.
Certified Cloud
This seal confirms that our cloud solutions meet the strict requirements for security, data protection and availability. For our customers, this means that their data is protected in a certified environment that is operated according to current best practices.
Software Made in Germany
This seal recognises our software as a product that is developed and maintained in Germany. It stands for the highest quality, reliability and service orientation – values that have always characterised our work.
Do you have any questions?
Then please feel free to contact us.