The specialist for electrical installations brings its sophisticated solutions to life with 3D configurators. The entire planning process has thus been significantly accelerated. Faulty product configurations are just as much a thing of the past as time-consuming coordination and the sending of expensive samples.
Customer benefits
- Central database
- Data maintenance possible without any external support
- Generic configuration platform without system breaks
Additional brands, markets and languages can be easily integrated - 3D visualization makes products tangible for customers
Complaints and process costs are significantly reduced
Hager success story
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Generic configuration platform
Hager has opted for a generic configuration platform from encoway. Today, 40 configurators are already online in various countries. The configurators enable a continuous digital end-to-end customer journey. Here, the customer can better imagine the product through the visual configuration. This transparency eliminates misunderstandings between production and customer.
Change requests are uncomplicated and can be implemented quickly. All production-relevant data is transferred to the existing SAP system to ensure a smooth production process. Currently, the Hager Group can save up to 30% of the time in work preparation for the production of configured products.
The generic configuration platform allows the configuration to be extended to a wide range of product areas. Hager can maintain the master data and the product dependencies itself.
The introduction of the configuration platform succeeded within a few months.
Interview about the Hager project
Michael Weisgerber (IT Team Manager, Hager Group) reports from the project.
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The company
Industry: Component manufacturer for electrical engineering
Portfolio: Solutions and services for electrotechnical installations
Headquarters: Blieskastel
Size: 11,500 employees worldwide
Turnover: €2 billion (2018)
