Vaillant: Online configuration solution for heating engineers and dealers

Vaillant supports heating engineers and dealers with an online configuration solution. This allows heating engineers to put together complex heating systems themselves. Detailed technical questions that previously could only be dealt with by Vaillant consultants now practically solve themselves.


Industry: Heating, ventilation and air-conditioning technology
Portfolio: Condensing boiler technology, heat pumps, solar thermal, photovoltaics and ventilation technology
Head office: Remscheid

Customer benefits

  • Guided configuration of system configurations including feasibility test and calculation of gross price
  • Direct search via item numbers
  • Display of the required matching accessories
  • Price optimisation via set query
  • Pre-defined best practice solutions as order recommendations with complete planning data (e.g. parts lists and wiring plans)
  • Individual user authentication at beginning of application
  • Project management system for storing configurations and for maintenance of projects and customer data including return to system configurations
  • Comprehensive information on every item and display of alternatives (direct comparison)
  • Generated configurations and quotations automatically include matching images for every item (illustrated quotation)
  • Integration into the existing Vaillant FachpartnerNET, direct access to application on the Vaillant trade partner website
  • Layout in the Vaillant website corporate design
  • Export function for the formats Excel, Word, PDF, ugl (standardised craft-specific format)
  • Support of the Open Catalog Interface (OCI) enables direct data import into the craftsmen’s software (e.g. WinSOFT or KWP)

Customer testimonial

“80 percent of the quotations to be created concern standard installations, which can be compiled quickly and correctly with systemKONFIGURATOR. This leaves the heating engineer more time to advise the customer on more complex systems.”

Ralf Heidemeyer
Head of Marketing and Information
Vaillant Deutschland GmbH & Co. KG